010: Small Business 360 Explains IT From Every Angle

In a recent post about Education-Based Marketing, I told you…
Very soon I’m going to bring you an interview with an executive from a huge multinational corporation which has just begun employing Education-Based Marketing in a very novel way.
Well here it is. In this week’s podcast you’ll hear from Mateo Alejandre, Senior Marketing Manager with Dell Computer in Round Rock, Texas regarding Dell’s new Small Business 360 initiative.
Let’s face it, IT (Information Technology) can be confusing. Hardware, software, networking, servers, email, web sites, Internet marketing - YIKES! Small business owners had enough headaches to deal with before all this wonderfulness entered our lives in the 1980s. Fortunately, the good folks at Dell have heard our cries in the wilderness and are mustering resources to help us.
Interestingly, Dell’s direct-marketing business model was part of the impetus behind Small Business 360. Their sales consultants were hearing the same problems and concerns being expressed over and over by their small business customers and it occurred to them that taking a proactive approach to helping their marketplace solve those problems would be a win-win for everyone.
There is a lot of territory being covered in a short amount of time in this podcast. If you find it interesting during the first listening I highly recommend you listen to it all the way through again. I’ve picked up different bits and pieces every time I’ve listened that I missed previously - and I did the interview for goodness sake!
I also want to strongly encourage you to check out Small Business 360 and tell Mateo and his team what you think. What are they doing well? What are they doing poorly? How can they bring you more value?
After all, they’ve created this enormous information resource for us. The least we can do is tell them what we think about it and help them grow it into an even more valuable solution source going forward.




